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Terms and Conditions

CANCELLATION POLICY AND DISCLAIMER

Refunds less a $50.00 administration fee are given for cancellations received in writing via email or post. Cancellations must be received no later than 10 days prior to your event date. Refunds and transfers are not possible inside 10 days from the event. Cancellation policy is final and not negotiable.

PDP regrets the difficult personal circumstances that prevent people attending including medical conditions, emergencies, severe weather or transport difficulties and we do not issue refunds in any circumstance other than those outlined in this cancellation policy. PDP is unable to accept responsibility for the failure of the presenter to arrive due to unforeseen circumstances.

TRANSFER OF REGISTRATIONS TO ANOTHER PERSON

Registrations are transferable IN FULL to another person on notification in writing to PDP and no admin fees are charged for this service. Where a delegate can only attend for part of a training, transfer of the remainder of the registration to another person is NOT possible.

CANCELLATION OF AN EVENT BY PDP

PDP will contact you within 10 days of the event date on the rare occasion that we need to cancel/reschedule an event. You will be offered the following options:
1. A full refund of your paid registration fee.
2. Transfer of your registration into another equivalent event on our calendar.

TRAVELLING ARRANGEMENTS

If you are booking travel and accommodation to attend a PDP event we require that you check with our office regarding registration numbers to ensure the event will proceed. PDP undertakes no liability for cancellation of travel and accommodation costs and recommend taking travel insurance.